~~~ Wanted: Assistant Manager Insurance Collections (HOT JOB â€“ Send Resume)
|Location||:||Gadsden, Alabama, United States|
|Posted by||:||Mercerar ( View user all ads )|
|Posted On||:||Mar 20, 2013|
Position Title: Assistant Manager Insurance Collections
Location: Gadsden, Alabama
Relocation: Yes, Relocation Provided
Works with Operations manager to oversee the daily operations and training of the Insurance Collection department, maintaining quality assurance, ensuring all clientsâ€™ goal return percentages are met. Manages a staff of approximately 30 medical collectors & 3 team leads.
Â· Ideal candidate will have come up through the collection agency ranks, knows how to collect & how to close.
Â· 10 plus yearâ€™s collections experience required.
Â· Medical Insurance Collections experience STRONGLY preferred.
Â· Self motivated with strong communication skills.
Â· Candidate must have a strong work ethic and a strong desire to achieve individual and team goals.
Essential Duties and Responsibilities:
Â· Ensure all applicable federal and state laws are followed at all times
Â· Provides the manager with daily feedback as to floor activities and accounts presented on dialer campaigns.
Â· Recommend measures to enhance performance and increase monthly collections from current levels.
Â· Works with operations manager to ensure good client relationships
Â· Participate in the interview and hiring process
Â· Works with operations manager to direct training, development and ongoing evaluation process of collection staff
Â· Works with operations manager to ensure account quality control, productivity and goal maintenance for all clients
Â· Participates in disciplinary issues up to and including termination of staff when necessary
Â· Works with operations manager to perform client analysis process bi-monthly and plan strategy to increase revenue
Â· Monitor the key performance drivers of your collections performance business and take corrective action when required.
Â· Ensure that the Collections Floor performance up to acceptable standards which includes but is not limited to, calls per hour (too high or too low), money taken, calls per transaction & calls taken. This should be based off the criteria in the reports that are pulled from the collections system.
Â· Responsible for monitoring schedule, attendance & productivity of collectors
Certificates / Registrations & Education:
Â· Completion of the FDCPA and HIPAA Standards exams
Â· High school diploma or general education degree required
Â· Associates or Bachelors degree preferred
Â· Must demonstrate proficiency in personal computers, MS Office Word & Excel.
Â· 10 years of past experience managerial experience required and knowledge of the collection industry required, hospital insurance collections experience a plus.
Â· Knowledge of HIPAA laws and guidelines preferred; Knowledge o FDCPA & FCRA laws required.
Bottom Line (must have) REQUIREMENTS:
- 5+ years of Collections Industry experience including Medical Insurance Collections.
- Knowledge of HIPAA laws and guidelines, Knowledge of FDCPA & FCRA laws.
- Completion of the FDCPA and HIPAA Standards exams.
- Managerial experience in Collections.
HOW TO APPLY:
Send resume to: AnJ.Recruiting@gmail.com ; mark attention of Albert (Al) Mercer.
- Not Applicable
- 0.00- 0.00 per Annum